Support

We’re happy to help.

Have a question, hit a bug, or want to request a feature? Email support@ploypad.app and we’ll get back to you.

Before you write in

• Most quick questions are answered on the FAQ — self-hosted vs Cloud, macOS version, pricing, and where your keys live.
• If something looks wrong on the server itself — a deploy failing to build, a container not starting — the Dokploy documentation is the best place for server-side issues.

When reporting a bug

It helps to include your macOS version, your Ploypad version, whether the server is self-hosted or Dokploy Cloud, and what you expected to happen versus what you saw.